TERMS & CONDITIONS

ARTSER LTD

Last updated: December 2025

These Terms & Conditions govern all purchases from ARTSER LTD. By placing an order or booking a collection appointment, you agree to the following:

1. Company Information

ARTSER LTD
Registered in England & Wales
Company No: 16873628
Registered Address: 96 Bedford Street, Derby, Derbyshire, United Kingdom, DE22 3PE

2. Ordering Process

Orders may be placed:

• Online

• Via direct message

• Through official communication channels

Full product details and pricing are provided individually for each customer, due to large stock variation.

3. Invoice & Payment

• Every order generates a formal invoice with a unique reference number.

• Customers are required to book a collection appointment before visiting any distribution centre.

• No upfront payments or deposits are taken.

• Payment is completed in person via card terminal during the collection appointment.

• Goods are released only after successful payment.

4. Collection Appointments

• ARTSER LTD operates strictly on an appointments-only basis.

• Walk-ins are not permitted.

• Customers must arrive within their scheduled window.

• Missed appointments may require rescheduling and may delay availability.

5. Product Information

• Prices, availability, and product details are confirmed directly with the customer.

• Some products may vary in appearance due to manufacturer updates, packaging changes, or regional variants.

6. Liability

ARTSER LTD is not liable for:

• Loss or damage after goods leave our premises

• Misuse or improper storage of products

• Business losses, lost resale profits, or indirect damages

Our liability is limited to the value of the purchased goods.

7. Returns & Refunds

Our Refund & Returns Policy forms part of these terms.

8. Privacy

All customer information is handled in accordance with our Privacy Policy.

9. Governing Law

These Terms & Conditions are governed by English law.
Any disputes shall be resolved in UK courts.